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California-based hamburger chain In-N-Out is now banning masks for employees, citing “the importance of customer service.”

In a leaked internal memo, the faith-based company recently wrote that its goal is a continued commitment to “excellent customer service” and “unmatched standards for health, safety, and quality.” The memo further stated that associates won’t be allowed to wear masks unless they have a valid medical exemption.

And while the new policy will go into effect in August for five out of the seven states in which In-N-Out operates, California and Oregon will receive exceptions.

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